“I believe every person deserves the chance to feel financially secure again — and I’m here to help make that happen.”
Meet Joan, a compassionate and solution-focused Debt Solutions Manager who’s passionate about helping people break free from the weight of debt. With over 15 years of experience in customer service and more than a year supporting individuals through consumer proposals and bankruptcies, Joan brings both empathy and practical guidance to every client interaction.
Joan understands how overwhelming financial stress can be — and how important it is to have someone you can trust on your side. She takes pride in creating a supportive, judgment-free space where clients feel heard, understood, and empowered to take control of their finances and build a more confident future. Joan is bilingual in English and French, and also fluent in Spanish, allowing her to connect with clients in the language they’re most comfortable with—ensuring clarity, comfort, and trust throughout the process.
Joan earned a Business Management Diploma in 2023, which strengthened her understanding of financial systems and client-focused problem-solving. Combined with her experience in the debt solutions field, her background allows her to offer clear, practical support tailored to each person’s needs.
With 75 offices across Canada, we’re ready to explore your debt-relief options, and create a personalized plan to help manage and reduce your debt.